Full name: Interviewing Users: How to Uncover Compelling Insights

Author: Steve Portigal Year: 2013 Rank: Rating: Original Rating: Pop Rating: Genres/categories: Design, Non Fiction, Business, Psychology Purchase/reserch links: LibraryThing Goodreads Amazon ISBNs: 9781933820118 193382011X

Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people. Interviewing Users will explain how to succeed with interviewing, including: * Embracing how other people see the world * Building rapport to create engaging and exciting interactions * Listening in order to build rapport. With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design. Similar books: Mental Models by Indi Young The Inmates Are Running the Asylum by Alan Cooper The Humane Interface by Jef Raskin 101 Design Methods by Vijay Kumar Designing Web Usability by Jakob Nielsen Designing Interactions by Bill Moggridge Microinteractions by Dan Saffer Information Dashboard Design by Stephen Few Designing for Behavior Change by Stephen Wendel Work for Money, Design for Love by David Airey Creative Confidence by Tom Kelley How to Think Like a Great Graphic Designer by Debbie Millman How To Be a Graphic Designer Without Losing Your Soul by Adrian Shaughnessy Visualize This by Nathan Yau Creative Workshop by David Sherwin Visual Explanations by Edward R. Tufte Envisioning Information by Edward R. Tufte Beautiful Evidence by Edward R. Tufte Designing with Web Standards by Jeffrey Zeldman Web Form Design by Luke Wroblewski