Full name: Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know

Author: Jeffrey Gitomer Rank: Rating: Original Rating: Pop Rating: Genres/categories: Purchase/reserch links: LibraryThing Amazon Goodreads ISBNs: 9781885167309 188516730X

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers. Similar books: Mastering the Rockefeller Habits by Verne Harnish Small Business For Dummies by Eric Tyson E-Myth Mastery by Michael E. Gerber Beware the Naked Man Who Offers You His Shirt by Harvey MacKay How to Become a Rainmaker by Jeffrey J. Fox What Clients Love by Harry Beckwith Swim with the Sharks Without Being Eaten Alive by Harvey MacKay The Art of Profitability by Adrian Slywotzky Ready, Fire, Aim by Michael Masterson The Personal MBA by Josh Kaufman Pushing the Envelope All the Way to the Top by Harvey MacKay Business adventures by John Brooks Forbes Greatest Business Stories of All Time by Daniel Gross Trump by Donald J. Trump Growing a Business by Paul Hawken